Why Every Small Business Owner Should Watch “The Founder”

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One of my first jobs growing up was at McDonald’s. I worked behind the counter, the drive-thru, even the grill, and had a chance to learn so much about how to run a business, what goes into a quality product, and how to take care of customers. I also got a behind-the-curtain view of one of McDonald’s secret weapons: it’s systems. McDonald’s was a pioneer in creating consistency across its platform. A french fry in San Bernardino, California tasted exactly the same as it did in Syracuse, New York. This approach to regimented systems and procedures is explored in Michael … Read More